Mundial, Inc. Privacy Policy

We collect professional information such as contact name, billing and shipping addresses, etc. We do not collect any personal data nor any demographic information. Further, we do not collect information regarding your interactions with our Web sites using cookies or clickstream technology.

We do not obtain any personal and/or non-personal information from third party providers. Mundial does not sell nor rent your personal information to third parties.

We use information (as noted above) to fulfill your orders, administer various programs, provide services, and for other business purposes. We do not share information with current or future Mundial entities or subsidiaries. We may use the information you provide to send you marketing communications.

In limited circumstances, at your request only, Mundial may need to share your information with certain third parties to perform services on our behalf. Mundial does not knowingly collect information online from children under 13.

Privacy Policy

OUR PRIVACY COMMITMENT TO OUR ACCOUNTS & CUSTOMERS

Mundial, Inc.

We value the relationship we have with our accounts and customers and are committed to responsible information-handling practices. We take great care in safeguarding professional and personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

Mundial, Inc., follows these privacy principles both online and offline in the collection, use, security and sharing of account or customer information:

NOTICE.
When we ask for your personal/professional information, we will tell you why we need it and what we will do with it.

CHOICE.
When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.

SECURITY.
We will use reasonable security measures to protect the personal/ professional information we receive from you. SHARING. We do not share information with other companies unless it is specifically requested by you in writing.

Mundial, Inc. PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for Mundial, Inc., Mundial-usa.com, and syllent.com. When you provide us your personal/professional information, you consent to the information practices described in this policy.

This Privacy Policy may not apply to Web sites that are accessible through the Mundial, Inc., sites. Our Web sites contain links to other sites operated by third parties, including but not limited to third-party sites that display Mundial, Inc. logos and trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

INFORMATION COLLECTED BY MUNDIAL, INC.,

As part of your interaction with Mundial, Inc, we may collect personal/professional information such as: Contact information, including name, mailing/shipping address, phone number and e-mail address Purchase information, including credit card number, billing and/or shipping information We do not collect demographic information.

USES OF YOUR PERSONAL INFORMATION

We use the personal/professional information you provide for purposes including, but not limited to:
  • Fulfilling requests for products, services or information
  • Tracking and confirming orders
  • Delivering products
  • Providing customer services
  • Offering new products and services
  • Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers
  • Sending marketing communications
  • Performing other business activities as needed


PERSONAL/PROFESSIONAL INFORMATION PROVIDED TO MUNDIAL, INC FROM THIRD PARTIES

Information From/About Friends or Family

We do not collect information about friends and family.

Information from Third Parties

We do not solicit or accept information from third parties.

SHARING OF PERSONAL OR PROFESSIONAL INFORMATION

Mundial, Inc., does not sell or rent your personal/professional information to third parties.

Mundial, Inc., may share customer professional information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal/professional information with third parties to perform services on our behalf such as:

  • Fulfilling customer orders
  • Delivering packages
  • Processing credit card payments

The third parties with whom we conduct business are authorized to use your information only to perform the service for which they are hired. They are required to abide by the terms of our Privacy Policy including taking reasonable measures to ensure your personal/professional information is secure.

We do not share aggregated data with third parties for analysis and research purposes.

From time to time, we may be required to share personal and professional information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal and professional information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal and professional information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

CHOICES REGARDING YOUR PERSONAL INFORMATION

Once you provide your personal/professional information, we may use it to send you offers, promotions and other marketing and customer experience content.

If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:
  1. Follow the directions on a marketing e-mail or direct mail marketing communication you receive from us.
  2. Call 1-800 487 2224 and ask for Customer Service with your request and current contact information.
  3. Send an e-mail with your request and current contact information to: inquiry@mundial-usa.com
  4. Send a letter to:
    Mundial Inc.
    Attn: Customer Care/Privacy
    19 Walpole Park South
    Walpole, MA, 02081

If you send an e-mail or letter request, please be sure to include your full name, company name, address, phone number and e-mail address, as well as the specific changes you would like to make. This will ensure we correctly identify you in our systems and accurately process your request.

Mundial, Inc. will take the appropriate steps to modify your preferences with respect to our marketing communications. Due to production, mailing and system timelines, it may take some time to process your request. The following guidelines are provided for your convenience:
  • 10 business days for e-mails
  • 30 business days for phone calls
  • 90 business days for direct mail
Until your requested change takes effect, you may still receive marketing communications from us. If you send us your request by regular mail, please allow extra time for us to receive your notice.

Although you may have opted not to receive marketing communications, you may still receive business-related communications such as order confirmations, product recall notices, or other organization-related communications.

UPDATING YOUR PERSONAL INFORMATION

Mundial, Inc. wants your personal/professional information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, company name, address, phone number and/or e-mail information, follow the directions above under CHOICES.

SECURITY OF YOUR PERSONAL AND PROFESSIONAL INFORMATION

Mundial, Inc., uses reasonable security measures and takes reasonable system, process and administrative precautions to protect against the loss, misuse and unauthorized access of any personal/professional information under our control. Mundial, Inc., cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

COOKIES, CLICKSTREAM TECHNOLOGY AND THIRD PARTY AD PROVIDERS

Cookies, Clickstream Technology and Third Party Ad Providers

Mundial, Inc., does not use either of these technologies nor does it allow 3rd Party Ad Providers on our site.

COLLECTION OF CHILDREN'S PERSONAL AND PROFESSIONAL INFORMATION

We are committed to protecting the privacy of children. We do not knowingly or intentionally collect personal information online from children under the age of 13.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION

Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

  1. Call: 1-800-487-2224
  2. Send a communication to: inquiry@mundial-usa.com
  3. Send a letter to:
    Mundial, Inc.
    Attn: Customer Care/Privacy
    19 Walpole Park South
    Walpole, MA, 02081