Privacy Policy

Privacy Policy

Thank you for visiting Mundial Inc. This Privacy Policy explains how we collect, use, and protect the information you provide or that we collect through our digital properties. This Policy applies to all interactions with our website at www.mundialusa.com, affiliated web pages, mobile applications, and other online services that link to this Privacy Policy (collectively referred to as the "Site").

By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Site.

Scope of This Privacy Policy

This Privacy Policy applies only to information collected online through the Site. Different policies may govern information collected offline, such as during product warranty registration or through customer service phone calls.

Information We Collect
1. Personal Information You Provide to Us

We collect personally identifiable information (PII) only when you voluntarily provide it to us, such as when you:

  • Make a purchase
  • Submit an inquiry through customer service
  • Fill out contact forms
  • Participate in promotions or surveys
  • Register an account
  • Subscribe to newsletters or marketing communications

Examples of PII we may collect include:

  • Full name
  • Mailing address
  • Email address
  • Phone number
  • Payment information (e.g., credit card number, billing address)
  • Order history and preferences
  • IP address (when linked to a user profile)

Providing personal information is always voluntary. However, if you do not provide the information requested, we may be unable to fulfill your request (e.g., processing an order or responding to an inquiry).

2. Automatically Collected Non-Personal Information

When you visit our Site, we may automatically collect technical and usage-related information, including:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Referring website or URL
  • Pages viewed and browsing behavior
  • Date and time of access
  • Search terms used to find our website

This information is used in aggregate to monitor and enhance the functionality, usability, and relevance of our website.

3. Cookies and Similar Tracking Technologies

We use cookies and similar technologies, including web beacons, pixel tags, and browser storage, to enhance your browsing experience.

Cookies are small data files stored on your device that help us:

  • Recognize repeat visitors
  • Save preferences for future visits
  • Analyze how users interact with our content
  • Track marketing campaign performance
  • Improve site speed and usability

Web beacons are small graphics embedded in emails or web pages that monitor user activity. These may collect data like IP addresses, browser types, and cookie identifiers.

You may choose to disable cookies in your browser settings. However, disabling cookies may affect the functionality of certain features on the Site.

Use of Information

We use the information we collect for the following purposes:

  • To process orders and provide requested services
  • To respond to inquiries or requests submitted via the Site
  • To send marketing emails, newsletters, or promotional content (if opted in)
  • To improve our website, services, and overall customer experience
  • To conduct surveys, contests, or promotions
  • To detect and prevent fraud, unauthorized access, and security threats
  • To comply with legal obligations and regulatory requirements
Sharing of Information

We do not sell your personal information to third parties. However, we may share information in the following limited circumstances:

  1. With service providers and vendors who assist us in operating the Site, processing orders, delivering communications, and conducting analytics. These partners are contractually obligated to keep your data secure and use it only for authorized purposes.
  2. For legal compliance: We may disclose your personal information to comply with applicable laws, legal processes, subpoenas, court orders, or governmental requests.
  3. To protect our rights and others’ safety: We may share information if we believe it is necessary to investigate, prevent, or respond to illegal activities, suspected fraud, or potential threats.
  4. With advertising platforms, such as Google and Facebook, for retargeting and ad personalization. See below.
Google, Facebook & Third-Party Advertising

We may use tools and platforms such as:

  • Google Ads / Customer Match
  • Facebook Pixel
  • Google Analytics / Display Network
  • Remarketing tools

These platforms may use cookies, IP addresses, and other identifiers to display tailored ads based on your interactions with our Site. For example, we may use Customer Match to show ads to visitors or customers using data you have provided (e.g., email address).

We use these tools to:

  • Serve relevant advertisements
  • Re-engage visitors who didn’t complete a purchase
  • Understand audience demographics and interests

You can opt out of personalized advertising via the following tools:

  • Google Ads Settings
  • Google Analytics Opt-Out
  • Network Advertising Initiative Opt-Out
Marketing Emails and Communications

If you subscribe or consent to receive marketing messages:

  • You may receive emails about new products, special offers, company news, or surveys.
  • You can opt out of marketing messages at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

We comply with the CAN-SPAM Act, which governs commercial email practices. However, you may still receive transactional or service-related emails, such as order confirmations or account notifications, even after opting out of marketing.

Third-Party Links

Our Site may contain links to third-party websites or services not controlled by Mundial Inc. These websites may have their own privacy policies and practices. We encourage you to review their policies before sharing any personal information. Mundial Inc. is not responsible for the content, policies, or practices of third-party websites.

Children’s Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children under 13 years of age. If you believe a child has submitted personal information to us, please contact us at info@mundial-usa.com and we will delete it promptly.

Data Retention

We retain your personal information:

  • As long as necessary to provide you services
  • To comply with legal and regulatory requirements
  • As needed for accounting, recordkeeping, and fraud prevention

We may delete your data at our discretion, and you may request deletion as described below.

Security Measures

We use a combination of physical, electronic, and administrative safeguards to help protect your information:

  • SSL encryption for secure data transmission
  • Access restrictions for data on our servers
  • Regular monitoring for vulnerabilities

Despite our efforts, no method of transmission over the Internet is 100% secure. Please take steps to protect your information, such as using strong passwords and logging out after use.

Online Tracking / Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. At this time, our Site does not respond to DNT signals. However, we do not track your activity across third-party websites for marketing purposes outside of the tools explicitly mentioned.

Change of Ownership

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. If so, we will take reasonable steps to notify you through the Site or via email (if available).

Your Rights: California Privacy Notice (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know: You can request access to the personal information we have collected about you.
  • Right to delete: You may ask us to delete the personal information we hold about you.
  • Right to opt-out: You may request that we do not sell your personal information.

To make a CCPA request, please contact us at info@mundial-usa.com. We may require identity verification before fulfilling your request.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with an updated “Last Updated” date. You are encouraged to check back regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: